TECHNICAL SUPPORT PLANS

Gold Support Plan Gold Technical Support Plan $65/per – 1 incidents only, not to exceed 1 hours of support time. Covers one store/location, 1 PC or Laptop. Customers on our Single Incident plan will receive same day call back, if the call is not answered live. PC Clean Ups Printer Installation/Troubleshooting Software troubleshooting/questions Basic Networking Basic System Monitoring (Hard Disk Monitor) Email mailing list assistance Price: $65.00 Silver Monthly Subscription Plan $85/per mo – 4 incidents per month, not to exceed 3 hours of support time per month. Covers one store/location, with up to 3 workstations. Customers on our monthly plan will receive same day call back, if the call is not answered live. PC Clean Ups Printer Installation/Troubleshooting Software troubleshooting/questions Basic Networking Basic System Monitoring (Hard Disk Monitor) Email mailing list assistance General How-to Help *Not Included: Hourly Training, Consultation, Accounting, Auditing, Advanced Network Setup, or Virus Removal. Price: $85.00 Silver Yearly Subscription Plan $725/for 1 Year – 4 incidents per month, not to exceed 4 hours of support time per month. Covers one store/location, with up to 3 workstations. PC Clean Ups Printer Installation/Troubleshooting Software troubleshooting/questions Basic Networking Basic System Monitoring (Hard Disk Monitor) Email mailing list assistance General How-to Help *Not Included: Hourly Training, Consultation, Accounting, Auditing, Advanced Network Setup, or Virus Removal. Price: $725.00 Platinum Monthly Subscription Plan $125/per Month – 5 incidents per month, not to exceed 6 hours of support time per month. All the perks Same day response time 1 after hour emergency support call per year 10% off hardware Price: $125.00 Platinum Yearly Subscription Plan $925/per Year – 5 incidents per month, not to exceed 6 hours of support time per month. All the perks Same day response time 1 after hour emergency support call per year 10% off hardware Price: $925.00